Frequently Asked Questions

What methods of payment are available?

Our payment methods now include Visa, Mastercard, Klarna Pay Over Time, Open Banking, and PayPal. QNAP does not store any payment information, as all transactions are securely processed through these trusted providers.

Do you offer a financing plan?

For flexible payment options, we offer financing through Klarna. Klarna allows you to spread the cost of your purchase over time, providing an easy and secure way to manage payments. Important Information: All payment details are processed directly through Klarna. QNAP does not store any payment information, ensuring your details remain secure and private.

Should I make a return, how will my money be refunded?

The refund will be credited back to your credit card account within 5-7 business days of the refund being processed. You receive a refund notification to inform you of when your refund has been processed.