Frequently Asked Questions

Our primary payment method is Paypal. You can log in with your Paypal account or just input your credit card information. QNAP does not store any information regarding payment; all information is processed by Paypal.

No, we do not.

The refund will be credited back to your credit card account within 5-7 business days of the refund being processed. You receive a refund notification to inform you of when your refund has been processed.