Frequently Asked Questions
Our payment methods now include Visa, Mastercard, Klarna Pay Over Time, Open Banking, and PayPal. QNAP does not store any payment information, as all transactions are securely processed through these trusted providers.
For flexible payment options, we offer financing through Klarna. Klarna allows you to spread the cost of your purchase over time, providing an easy and secure way to manage payments. Important Information: All payment details are processed directly through Klarna. QNAP does not store any payment information, ensuring your details remain secure and private.
The refund will be credited back to your credit card account within 5-7 business days of the refund being processed. You receive a refund notification to inform you of when your refund has been processed.
Frequently Asked Questions
Which payment methods do you accept?
We accept Visa, Mastercard, Klarna Pay Over Time, Open Banking and PayPal. All transactions are processed securely through these trusted providers; QNAP does not retain payment information directly. Klarna allows you to spread the cost of your purchase over time.
How is my payment card data handled?
QNAP does not retain payment card information directly. All transactions are processed securely by trusted providers (Visa, Mastercard, Klarna, Open Banking and PayPal), so your card data is handled by the payment platform and never stored on our systems.